Faculty Development for Interprofessional Education

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Trigger Tapes


Workshop: Lost in Translation: Faculty Development for Communicating Concepts in Interprofessional Education

Date and Time: April 24th 1:15-2:45;
Location: WI06 - Chestnut West Room – 2015 Society of General Internal Medicine International Meeting – Toronto, Canada

Communication among interprofessional teams is essential to learning and functioning well. This workshop utilizes an interactive approach to explore challenges, successes and opportunities for improved communication and teamwork in an interprofessional classroom, and ambulatory and inpatient settings. Using trigger tapes, small group discussion and an interprofessional communication evaluation tool, attendees will enhance skills to improve communication in interprofessional teams.

This session aims to serve as a “train the trainer” session to facilitate use at attendees’ home institutions. We will focus on problem-solving approaches to facilitate communication and evaluate team function among interprofessional teams,. Participants will view three short “trigger tapes,” videos of clinical scenarios of successful or problematic situations involving communication in ambulatory, inpatient and didactic sessions. With the help of facilitators, attendees will use a nine-point evaluation tool developed by the Veterans Assessment and Improvement Laboratory to understand communication domains and formulate ways to address challenging situations constructively. The content of the trigger tapes will be examples of : 1) successful team communication; 2) problematic team dynamics; and 3) giving critical feedback to a trainee team member from a different profession. After small group facilitation, one person from each small group will report out salient features for the large group to discuss. This workshop will emphasize adequate time for discussion by participants in this important, but emerging area of interprofessional education and team function.

Measurable Learning Objectives:
1. Demonstrate strategies to effectively facilitate communication in interprofessional teams.
2. Apply an evaluation tool that has been used successfully for communication in interprofessional teams.
3. Practice skills in celebrating successes and addressing challenging situations in interprofessional education.

Optional Objectives
4. Review key models of effective interprofessional team education.
5. Apply communication strategies to enhance interprofessional team function.

Session Agenda
Workshops are 90 minutes long.
Proposed agenda

1. Overview – Communication in Interprofessional Teams

a. Brief review of proposed models of facilitating interprofessional education (6 min - McDonough)
    i. IPEC approach
b. Sharing challenges (6 min – Weppner)
    i. Facilitated discussion of challenges in interprofessional education related to communication
    ii. VA COE approach of formal didactics/workplace learning/reflection?
c. The evidence of communication and team functioning (6 min - Warde)
    i. Relational coordination & quality of care/satisfaction/burnout
    ii. Review of communication tool – reflect on own team, do they make sense

2. Trigger tape #1 - Appreciative inquiry scenario: when interprofessional care provides more than the sum of its parts; (review, but don’t fill out Communication in Teams tool)

a. Video trigger (2 min)
b. Group discussion, using written guide and facilitators (10 min)
c. Report out/group discussion (10 min)

3. Trigger tape #2 - Challenging scenario: how to retool the team dynamic (facilitator identifies 3 specific domains, and asks attendees to fill out them in Communication in Teams tool)

a. Video trigger (2 min)
b. Group discussion, using written guide and facilitators (10 min)
c. Report out/group discussion (10 min)
    i. Shak’s info on 4 habits

4. Trigger tape #3 – Crossing discipline: feedback to a learner that is not yours (in front of the team!) (attendees decide which domains apply & fill out them in Communication in Teams tool)

a. Video trigger (2 min)
b. Group discussion, using written guide and facilitators (10 min)
c. Report out/group discussion (10 min)
    i. Shak’s info on 4 habits

5. Closing

a. Review of implications of model & review of online resources for video triggers, discussion guides (6 min – Brienza)

Presented in Conjunction with:
SGIM IPE Interest Group
SGIM Geriatrics Interest Group